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How to Communicate with Insurance Companies After a Car Accident

When you’re hurt in a car accident, your insurance company may be the first thing on your mind. They’re supposed to cover the costs of your losses, so you should be able to turn to them, right? 

Unfortunately, your insurance company may not be so willing to help. You must be careful in how you communicate with insurance companies after a car accident. Your car accident lawyer can guide you through this. 

If you’ve been injured in a car accident and need help in the aftermath, reach out for guidance before you contact the insurance company. That step could prevent you from losing compensation you need for a full recovery, both physically and financially. 

Choose Your Words Carefully 

Insurance companies often keep track of what you say and do during the settlement process. That means your calls are recorded, and the insurance adjuster will keep tabs on what you’re doing. They may use anything you say and do against you. 

For example, you may have taken the blame for the accident after being asked on the scene. Later, though, you may have realized that wasn’t accurate. But, if you claimed to be at fault, the insurance company may use that as grounds to refuse your settlement. 

You could also be held accountable if they believe you’re not as injured as you are. You may have had a good day and did some outdoors chores, for example, even though you’re not entirely better. The insurance adjuster may use this against you and claim that you’re not as seriously injured if you’re able to do chores or outdoor activities. 

Have Evidence Ready

When you’re injured in an accident, you may need to prove to the insurance company the extent of those injuries. They may use everything they can to prove you weren’t as badly injured as you claim, or that you weren’t injured in the accident at all. 

For example, you may not have gone to the hospital right away. You may have delayed until you felt the effects of your injuries. Sadly, the insurance company may claim that you must have been injured in an unrelated accident.

To avoid this, you and your Boston car accident lawyer may need to focus on gathering evidence of your injuries. That may include having proof from your doctor, or you may have messages or police statements that prove you’re telling the truth. 

Communicate with Insurers Through an Attorney

Getting a fair settlement from your insurance company may be more difficult than you’d expect. You may have even taken all the right steps to communicate with them, only to still get a lowball settlement offer or a rejection. 

If that happens, you may need a lawyer from Joel H. Schwartz, PC to step in. They can guide you through interactions with your insurance company, ensuring that you get the care and the answers you need. 

Ready to get started? Reach out for help by starting with a free consultation. Give us a call at 617-742-1170 or visit us online to learn more. 



About the Author:

Joel H. Schwartz, P.C.


Joel H. Schwartz, P.C. has been one of the most widely recognized and respected names in personal injury law for more than 50 years. Our partners and associates bring more than 185 years of combined litigation experience to your potential claim. With our longevity and vast experience, we have successfully resolved more than 30,000 claims and recovered hundreds of millions of dollars for our clients in the Boston metro area and beyond.... View full business profile here: Joel H. Schwartz, P.C.





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